Delivery

For private individuals:

ITAKAshop delivers your order wherever you are, whenever suits you. We can deliver to any address.

For a delivery in Metropolitan France :

With CHRONOPOST, receive your order within 24 hours to home or pick-up relay (for all orders received before 12:00 pm and under 20 or 30kg) - (subject to availability in stock):

• CHRONOPOST in Pickup relay: For 10.50 EUR (VAT incl)

Orders received before 12:00 pm can be delivered the day after before 1pm in the Pickup relay of your choice (pay attention to opening hours) - (subject to availability in stock) - For any orders under 20 kg.

• CHRONOPOST at home: For 13.90 EUR (VAT incl)
  

Orders received before 12:00 pm can be delivered the day after before 1pm (from Monday to Saturday morning - except public holiday) to the address of your choice - (subject to availability in stock) - For any orders under 30 kg.

• TRANSPORT at home - Outsize - from 3 to 6 working days: For 39.90 EUR (VAT incl)

Orders are delivered from 3 to 6 working days to the address of your choice - (subject to availability in stock)- For any orders outsize and more than 30kg.

For Corsica, the cost of transport varies between €49 and €65 including VAT.

For Monaco, the cost of transport varies between €20 and €35 incl. VAT.

For Martinique, Guadeloupe and Reunion Island, transport costs vary between €54 and €220 (depending on the weight of the order).

Other countries where delivery is possible (with shipping costs):

• Germany / Belgium / Luxembourg / Netherlands :
  • CHRONOPOST CLASSIC EUROPE :

Orders are delivered from 2 working days to the address of your choice or in the Pickup relay (pay attention to opening hours of the Pickup relay) - (subject to availability in stock).

• Austria / Spain / Ireland / Italy / Portugal / Denmark / Finland / Greece / Sweden :
  • CHRONOPOST CLASSIC EUROPE :

Orders are delivered from 3 working days to the address of your choice or in the Pickup relay (pay attention to opening hours of the Pickup relay) - (subject to availability in stock).

• Bulgaria / Croatia / Estonia / Hungary / Latvia / Lithuania / Poland / Czech Republic / Romania / Slovakia / Slovenia :
  • CHRONOPOST CLASSIC EUROPE :

Orders are delivered from 4 working days to the address of your choice or in the Pickup relay (pay attention to opening hours of the Pickup relay) - (subject to availability in stock).

• Others countries

Delivery time : 3 to 10 working days according to countries.

For all deliveries to other countries, Please contact us at +33 (0) 2.40.38.26.20 or by email via our page "contact us".

Due to the disruption of cross Channel transport and Brexit, we have to stop our sales to Britain.

AFTER-SALES SERVICE:

Call the After-Sales Service at +33 (0)2 40 38 26 20

From Monday to Thursday from 10:00 a.m to 12:00 a.m – 2:00 p.m to 5:30p.m.

Friday from 10:00 a.m to 12:00 a.m – 2:00 p.m to 4:15 p.m.

Money-back guarantee

If you change your mind once you have received your goods you have 14 days to return them*. The goods must be returned complete, unused and in the original packaging accompanied by the original delivery note (see general terms and conditions of sale on page 176).

*Does not apply to professional customers